FAQs - opap.gr
FAQs
- EUROJACKPOT Extra
- Draw Process
- Jackpot & Winners
- Winnings
EUROJACKPOT Extra
What is EUROJACKPOT "EXTRA"?
A mechanism for awarding additional winnings, which will be offered in selected EUROJACKPOT draws.
How much does the participation cost and when do EXTRA draws take place?
Participation in the draws where the EXTRA mechanism is activated does not require any additional cost. The minimum participation cost is the same as for any EUROJACKPOT draw and is equal to the cost of one ticket (€2.50). The activation of the EXTRA mechanism will take place at regular intervals throughout the year and will be announced before the draw.
Are EUROJACKPOT EXTRA draws exclusively for Greece?
Yes, the EUROJACKPOT EXTRA draws are exclusively for Greece and the tickets that have been submitted through OPAP.
Draw Process
Can I play EUROJACKPOT online?
No. EUROJACKPOT is exclusively available in OPAP stores.
Why is EUROJACKPOT available only in OPAP stores network?
Based on the right that was granted to OPAP by the Greek Government, OPAP may provide the game in the land-based network.
Is the time of the draw scheduled like in TZOKER?
TZOKER is an exclusive game of OPAP. EUROJACKPOT is a European game with 19 participating countries (including Greece). The draw shall be conducted every Tuesday and Friday, and the scheduled time is 21:15 (on Tuesday) and 21:00 (on Friday) (UTC +2).
Note: It shall be clarified that the draw may be delayed until 22:00, while the possible delay may be due to technical reasons regarding the collection of bets from all the participating countries.
Why isn’t EUROJACKPOT draw broadcast live like TZOKER draw?
The draw is not available by the Eurojackpot Cooperation to be broadcasted live. Therefore, there is no ability to be broadcasted by OPAP.
Why is the drawing time longer than the TZOKER one?
From 19:00, when slip submission is completed, the process of collecting entries from all countries (19 countries) begins. Once this is completed, the drawing process begins, which lasts about 30 minutes. In this period of time
a) the draw is conducted
b) the winning column is determined and
c) the selection of results is completed
What is causing the delay in the announcement of the results and why are the results announced gradually?
The gradual appearance of results is due to the order in which OPAP has received them from the Cooperation. Immediately after the draw, the results appear in the following order:
a) the winning column
b) the winners in Greece and the overall wins of Europe
c) the winnings per prize tier
d) Jackpot amount of the next draw
OPAP informs the players and announces the results only when they are officially announced from the Cooperation.
What time do entries close for Tuesday and Friday draws and when does the system reopen for new entries and payouts of the previous draw?
Entries close at 19:00. The system reopens for new entries and payouts at 23:00.
JACKPOT and Winners
Why aren’t the personal details of big EUROJACKPOT winners made public?
According to the Hellenic Data Protection Authority (HDPA), the publication of any details regarding big winners, without their consent, is not allowed. OPAP, respecting this right, does not publish the personal details of winners.
Why are Greek winners significantly fewer than the total number of winners?
The number of winners deriving from each country depends on its entries. The more players participate, the more likely it is for winners to derive from a specific country. Therefore, countries with larger population than Greece are likely to have more participation in the game, and therefore more potential winners.
Winnings
How do I collect my winnings?
Winnings payment is carried out at OPAP stores, upon presentation of the ticket or by cooperating banks, according to the process that has been set forth.
Note: In the event of destruction, loss, alteration of the details or in any other case that the identification or recovery of the ticket by the Central Computerized System (CCS) is not possible, winnings amount or other compensation shall not be paid.
How do I redeem my ticket?
The redemption of a ticket winning up to €100,000 may be carried out in any OPAP store, as well as in OPAP S.A.'s offices in Athens and Thessaloniki.
For amounts exceeding €100,000, the payment request can only be issued at OPAP S.A.'s head offices in Athens, so as to protect the identity of the player.
In case the player does not wish to proceed to OPAP S.A.'s offices, the redemption process may be carried out by a lawyer authorized to this end.
How can I submit a winnings certificate request?
Winnings certificates (both for OPAP S.A. and for Hellenic Lotteries S.A.) are granted upon relevant request.
The submission process is now conducted online. For more information you may visit winningscertificates.opap.gr
How are EUROJACKPOT winnings taxed?
Taxation is applied to the winnings per draw of every slip*, according to the following tax brackets:
• winnings from €0 to €100 - tax-free
• winnings from €100.01 to €200: winnings tax of 2.5% (on the amount exceeding €100)
• winnings from €200.01 to €500: winnings tax of 5.0% (on the amount exceeding €200)
• winnings from €500.01 to €2,500: winnings tax on 10.0% (on the amount exceeding €500)
• winnings from €2,500.01 and beyond: winnings tax of 20.0% (on the amount exceeding €2,500)
*Regardless of the amount of draws a slip may participate in, taxation is applied to the winnings deriving independently from each draw, following the deduction of the amount paid by the player for all entries (winning or not) concerning the draw from which the winnings derived.
Note: Following the lapse of three (3) months as of the date the column emerged as winning, no winnings may be collected.