Learn about limits for online games and Play games

• Time Limits

  

  Set your limit regarding time of participation in our games.

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Time Limits

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Set a limit to the amount of time you want to play.
Make a habit of keeping your eye on the time and take breaks.
Set a limit to the number of days you want to play, either per week, month or year.

The limits are set per day, week or month:

• A "Day" is defined from 00:00:00 to 23:59:59 of the same day

• A "Week" is defined from Sunday 00:00:00 to Saturday 23:59:59

• A "Month" from the 1st day, at 00:00:00, until the last day of the month at 23:59:59

• Deposit Limits

  

  Set a maximum deposit amount before you start the game.

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Deposit Limits

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You can set daily, weekly and monthly deposit limits.

The limits are set per day, week or month:

• A "Day" is defined from 00:00:00 to 23:59:59 of the same day

• A "Week" is defined from Sunday 00:00:00 to Saturday 23:59:59

• A "Month" from the 1st day, at 00:00:00, until the last day of the month at 23:59:59

• Loss Limits

  

  Spend only the amount of money you can afford to.

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Loss Limits

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Make sure you spend only a portion of the money you’ve set aside for entertainment. Never use the money you need for basic needs, such as rent, food, bills, transportation and tuition.

The limits are set per day, week or month:

• A "Day" is defined from 00:00:00 to 23:59:59 of the same day

• A "Week" is defined from Sunday 00:00:00 to Saturday 23:59:59

• A "Month" from the 1st day, at 00:00:00, until the last day of the month at 23:59:59

• Play Limits

  

  Set your playing limits and stick to them.

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Play Limits

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Before your game starts, determine the amount of money you want to play.

The limits are set per day, week or month:

• A "Day" is defined from 00:00:00 to 23:59:59 of the same day

• A "Week" is defined from Sunday 00:00:00 to Saturday 23:59:59

• A "Month" from the 1st day, at 00:00:00, until the last day of the month at 23:59:59

• Day-Stop

  

  Select temporary abstention for 24 hours, if you want to take a break from your game.

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Day-Stop

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The temporary abstention lasts for 24 hours. In the event that you choose to temporarily abstain from playing, your account will enter into a "Blocked" state and will remain in that state for the period of temporary exclusion.

Your electronic account will be reactivated automatically after the end of the 24 hours.

The temporary abstention includes all OPAP Online Game accounts. your account in all OPAP Online games.

• Self - Exclusion

  

  If you feel that you can’t control your game, consider voluntary self-exclusion, either temporary or indefinite.

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Self - Exclusion

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a) Indefinite self-exclusion

In case you request indefinite self-exclusion, your electronic account will enter to a "Closed" status and your contractual relationship will be terminated.

Your account can be reactivated only upon your request, after at least 1 year has passed since the block and after you re-accept the accession agreement and the necessary procedures for opening your electronic account have been completed again.

b) Temporary self-exclusion

The temporary exclusion is defined by you and is valid for a period of at least 1 month. In case you request your temporary block, your account will be in "Blocked" status for the period of temporary block.

Your online account will be reactivated automatically after the temporary blocking period you have selected.

Self-exclusion includes all OPAP Online game accounts

Customer can be excluded from participating in PLAY games (self-exclusion). The Self-Exclusion is carried out after submitting a Self-Exclusion declaration, either before the issuance of the Individual Player Card, or after its issuance, as a result of which the operation of the player's electronic account is suspended and the player's participation in PLAY games is prohibited. 

The application for self-exclusion, before the issuance of the Individual Player Card, is accepted only for an indefinite period of time through a printed application (after the necessary identity check) at each PLAY Store or at the headquarters of the OPAP SA. Each customer is entitled to submit a request for self-exclusion after the issuance of his Individual Player Card, according to the procedure set by the Company for: 

• Self-exclusion, with termination of the contractual relationship. 

• Temporary self-exclusion for a specific period of time, at least 1 month, without possibility of removal